Privacy Policy

Effective Date: 12-27-2025

The Retreat at Paradise Valley Apartments (“we,” “our,” or “us”), operated by YMH Holdings, LLC, is committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, apply for housing, communicate with us, or reside in our community in Natoma, Kansas.

Information We Collect

We may collect the following types of information:

Personal Information: Name, address, phone number, email address, date of birth, and government-issued identification.
Application & Leasing Information: Rental history, employment information, income verification, credit and background check information (as permitted by law).
Payment Information: Rent payments and transaction records (processed through secure third-party payment providers).
Website & Communication Data: IP address, browser type, pages visited, and communications sent to us via email, forms, or phone.

How We Use Your Information

We use your information to:

Process rental applications and verify eligibility
Manage leases, payments, and resident services
Communicate regarding maintenance, community updates, and events
Comply with legal, regulatory, and funding program requirements (including KHRC, MIH, and KHITC programs)
Improve our services and resident experience

Information Sharing and Disclosure

We do not sell your personal information. We may share information only with:

Property management staff and ownership (YMH Holdings, LLC)
Third-party service providers (background checks, payment processing, maintenance vendors)
Government agencies or housing authorities when required by law or funding programs
Law enforcement or legal authorities as required by law

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we strive to protect your data against unauthorized access, disclosure, or misuse.

Your Rights and Choices

You may request to:

Review or update your personal information
Ask questions about how your information is used
Opt out of non-essential communications

Requests can be made by contacting management directly.

Fair Housing & Non-Discrimination

We comply fully with the Fair Housing Act and all applicable state and federal laws. Information is collected and used without discrimination based on race, color, religion, sex, disability, familial status, national origin, or any other protected class.